Terms of service
Terms of Service
Last Updated: August 8, 2026
Welcome to Pure Pawsitivity™. These Terms of Service ("Terms") govern your use of purepawsitivity.com, including your access to our website, purchase of products, and use of services offered through the website.
By accessing our website or purchasing from Pure Pawsitivity™, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Online Store Terms
By using this website, you represent that you are legally capable of entering into a binding agreement in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
You may not attempt to interfere with the security, operation, or functionality of our website.
2. Products and Availability
We make reasonable efforts to accurately display and describe the products available through Pure Pawsitivity™.
Product availability, packaging, ingredients, formulations, descriptions, photographs, pricing, and other product information may change from time to time.
Some products sold through our store are manufactured by third parties. We make reasonable efforts to provide accurate information, but manufacturer-provided information may change without notice.
We reserve the right to limit quantities, discontinue products, refuse orders, or modify our product offerings when reasonably necessary.
3. Pricing and Payment
Prices are displayed in U.S. dollars unless otherwise stated.
We reserve the right to change product prices at any time. Price changes will not affect orders that have already been completed unless required to correct an obvious pricing or processing error.
You agree to provide current, complete, and accurate billing and payment information when making a purchase.
4. Orders
Submitting an order does not guarantee acceptance of that order.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, payment issues, pricing errors, inventory errors, misuse of promotions, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been collected, the applicable amount will be refunded.
5. Shipping and Delivery
Shipping times and delivery estimates are estimates and may be affected by carriers, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate shipping information.
If an order arrives damaged, defective, or incorrect, please contact us as soon as possible at purepawsitivitypets@gmail.com so we can help resolve the issue.
6. Returns and Refunds
Returns, refunds, store credits, and damaged or incorrect orders are governed by our Return Policy.
Please review our Return Policy before making a purchase.
7. Subscriptions and Recurring Purchases
If Pure Pawsitivity™ offers subscriptions, recurring purchases, or other purchase options, the terms of those purchases will be disclosed at the time of purchase and are also subject to our Purchase Options Cancellation Policy.
Canceling a recurring purchase prevents future eligible orders from being processed but does not automatically cancel or refund an order that has already been processed.
8. Pet Health and Educational Information
Information provided by Pure Pawsitivity™ through our website, product descriptions, educational materials, social media, communications, or other content is intended for general informational and educational purposes.
Information concerning pet nutrition, wellness, behavior, herbs, supplements, or other health-related subjects is not intended to diagnose, treat, cure, or prevent disease and should not be considered a substitute for appropriate veterinary care, diagnosis, or treatment.
Every animal is an individual. Needs and responses can vary based on species, age, size, health history, medications, lifestyle, diet, environment, and other factors.
Customers are responsible for determining whether a particular product is appropriate for their animal and for seeking qualified veterinary guidance when appropriate.
9. Third-Party Products and Information
Pure Pawsitivity™ may sell products manufactured or supplied by third parties.
Product descriptions, ingredient information, feeding instructions, warranties, claims, and other information originating from manufacturers are provided in good faith. We cannot guarantee that third-party information will always be complete, error-free, or current.
Any manufacturer's warranties or guarantees are subject to that manufacturer's own terms.
10. Intellectual Property
The Pure Pawsitivity™ name, branding, original written content, photographs, graphics, educational materials, product names, and other original materials are owned by or licensed to Pure Pawsitivity™ unless otherwise stated.
Our original content may not be copied, reproduced, republished, distributed, sold, or commercially exploited without permission, except where permitted by applicable law.
11. Prohibited Uses
You may not use our website or services to engage in fraud, unlawful activity, harassment, infringement of intellectual property rights, transmission of malicious software, unauthorized collection of information, interference with website security, or other activity that violates applicable law or these Terms.
We reserve the right to restrict or terminate access to our services when these Terms are materially violated.
12. Third-Party Services and Links
Our website may contain links to or integrations with third-party services, including payment processors, shipping providers, social media platforms, and other websites.
Pure Pawsitivity™ does not control those third parties and is not responsible for their independent websites, policies, practices, availability, or content.
Your use of third-party services may be governed by their own terms and privacy policies.
13. Disclaimer of Warranties
We work to provide accurate information, quality products, and a reliable shopping experience. However, except as expressly stated or required by applicable law, our website, content, and services are provided on an "as available" basis.
We do not guarantee that the website will always operate without interruption, delay, or error.
Nothing in these Terms excludes warranties, rights, or protections that cannot legally be excluded under applicable law.
14. Limitation of Liability
To the fullest extent permitted by applicable law, Pure Pawsitivity™ will not be liable for indirect, incidental, special, or consequential losses arising from the use or inability to use our website, services, or products.
Nothing in these Terms is intended to limit liability where doing so would be prohibited by applicable law.
15. Privacy
Your submission and use of personal information through our website is governed by our Privacy Policy.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, services, or applicable requirements.
The most current version will be posted on this page with an updated revision date.
Continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
17. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
18. Entire Agreement
These Terms, together with our Privacy Policy, Return Policy, Purchase Options Cancellation Policy, and other policies posted on our website, constitute the applicable agreement between you and Pure Pawsitivity™ regarding your use of our online store.
19. Contact Information
Questions about these Terms may be sent to:
Pure Pawsitivity™
Website: purepawsitivity.com
Email: purepawsitivitypets@gmail.com